CrazyTower Terms and Conditions

Welcome to CrazyTower Online Casino. These Terms and Conditions govern your use of our website, games, and services. By registering an account and using crazytower.com, you agree to be bound by the terms set out below. We recommend that you read this document carefully before using our platform, as it outlines your rights and obligations as a player, as well as our responsibilities as the operator.

About Our Operator and License

CrazyTower Online Casino is owned and operated by Tower Gaming N.V., a company licensed and regulated under Curaçao license 365/JAZ. We provide our services to players in Canada and New Zealand, and we operate in full compliance with the applicable gambling regulations governing our license. At CrazyTower, we are committed to offering a fair, transparent, and secure gaming environment for all our registered users.

Eligibility and Account Registration

To create an account with us, you must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher. We at CrazyTower require all players to provide accurate, current, and complete information during registration. You may only hold one account with us; duplicate accounts will be closed, and any associated balances may be forfeited.

• You must provide a valid email address and verify your identity when requested
• We reserve the right to request documentation for account verification purposes
• You confirm that you are not located in any of our restricted territories
• You agree that we may suspend or close accounts that violate these terms

We do not accept registrations from residents of Afghanistan, Belarus, Bulgaria, Curaçao, Cyprus, Denmark, Estonia, Iran, Israel, Lithuania, Malta, Moldova, Romania, Russia, North Korea, the Netherlands, Sweden, Ukraine, the United Kingdom, the United States, Cote d'Ivoire, Armenia, Georgia, and the Netherlands Antilles. Additional territorial restrictions may apply depending on individual software providers.

Deposits and Withdrawals

Our Crazy Tower casino platform supports a variety of payment methods tailored to your region. In Canada, the minimum deposit is $15 or the currency equivalent, varying by method, with a 30 CAD minimum required to qualify for any welcome-package bonus. In New Zealand, minimum deposits start at $20 via MiFinity and go up to $60 for Bitcoin.

Withdrawal minimums also vary: Canadian players can withdraw from $10 via Interac, while New Zealand players require a minimum of $50 across most methods, or $110 for Bitcoin. We process withdrawal requests within three business days following account verification and a routine security review. Please note that our crazy tower withdrawal time may vary further depending on the chosen payment provider; bank transfers, for example, may require an additional three to five business days after payout.

• We apply daily and monthly withdrawal limits based on your VIP status
• We may request additional verification before processing larger withdrawals
• We reserve the right to delay payouts pending fraud or security checks

Bonuses and Promotions

At Crazy Tower, we offer a generous Welcome Package of 500% up to $21,300 plus 400 free spins and one Fortune Wheel pick, spread across your first four deposits. Our crazytower bonus structure is as follows: 100% up to 4,500 CAD + 100 FS on the first deposit, 120% up to 3,800 CAD + 50 FS on the second, 130% up to 7,500 CAD + 100 FS on the third, and 150% up to 5,500 CAD + 150 FS on the fourth. A minimum deposit of 30 CAD is required for each bonus tier.

Wagering requirements apply at 35 times the sum of your deposit plus bonus amount, and must be completed within 10 days of activation. The maximum bet permitted while a casino bonus is active is 150 CAD. Deposits made via Neteller or Skrill are not eligible for bonus funds. You must claim your bonus before placing any bets with the qualifying deposit; submitting a withdrawal request before claiming, or after activation, will void your eligibility. Cancelling an active bonus will void your entire Casino Bonus balance, and bonuses cannot be combined with one another.

Beyond our welcome offer, we provide a range of ongoing promotions including Weekly and Weekend Reload Bonuses, Crypto Reload Bonuses, Daily and Live Cashback, and access to our VIP Elite Society. We also run Challenges, Collections, and a coin Shop where you can exchange earned coins for rewards. Full terms for each individual promotion are available on our promotions page.

Games and Fair Play

Our CrazyTower library includes thousands of titles across slots, live casino, jackpots, table games, and sportsbook betting. We feature Blackjack, Roulette, Craps, Pokies, Video Poker, Scratch Cards, and Progressive jackpots, alongside a robust live casino offering that includes Gold Saloon, Baccarat, Poker, and Game Shows. We use independently audited random number generators to ensure fair outcomes across all our games, and we regularly review our game library for compliance and integrity.

Responsible Gambling

We at Crazy Tower are committed to promoting responsible gambling among our players. We provide tools to help you manage your activity, including deposit limits, self-exclusion options, and cooling-off periods. If you feel that your gambling behavior is becoming problematic, we encourage you to reach out to our support team or external organizations specializing in gambling addiction support.

Customer Support

Our support team is available 24/7 via live chat, and you may also reach us by email at [email protected]. We currently offer support in English. Whether you have questions about your account, a crazy tower casino withdrawal, or our bonus terms, our team is ready to assist you promptly and professionally.

Limitation of Liability

We strive to maintain uninterrupted access to our platform; however, we do not guarantee that our services will always be available or free from errors. We shall not be held liable for any losses arising from technical failures, internet connectivity issues, or circumstances beyond our reasonable control. You agree to use our services at your own risk and in accordance with these terms.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of CrazyTower Online Casino following such changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of any updates.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact our support team via live chat or by emailing [email protected]. We are here to help you enjoy a safe and enjoyable experience at CrazyTower Online Casino.